Restoration Supply Tractor Parts

BTN

New User
I purchased 2 monthes ago some front bearings from this place and they sent me the wrong bearings. I called them, sent them back and they wont refund my money. Buyers beware of this business.
 
Seems like too often this site sends wrong part ect and then wants stocking fees and so forth. You arent the first to complain and i would think they would take better care of thei customers.
 
Thats so weird, ive always had good luck with them in fact im waiting for parts i ordered from them tuesday. As much as i can i order parts from this site but when i can take 60$ off my order by taking it somewhere else, i will. money is just to tight right now,
 
I had some luck with them a while back, I used to refer people there, but recently I called them to see if they had parts in stock since they are an hour from me, they said they would put them aside for me, when I got down there a couple of hours later they said didn't have the parts in stock... I was annoyed I wasted a couple of hours of time and gas. They are a little operation, the size of a 2 or 3 car garage, but they did have it so full of parts it was hard to walk around in - just not the parts I needed.

I've had good luck from this site - usually I don't need things that day so I will order from YT, they have a pretty quick turnaround.
 
I ordered a temp guage for my H from this website. I called them to make sure it was an exact replica. They told me it was a reproduction but looked exactly the same. I got it the other day and it is far from exact. The letters on the guage are the wrong color. I would like to send it back, but I am afraid I will pretty much give it back for free.
 
I have done business with the guy in person and talked at length with him. He has NO tolerence for dealing with folks over the phone or internet who order the wrong stuff (whether you actually did or it was his mistake). When you get to know him (or spend enough money with him) he is a nice guy. Too bad he is getting a bad rep for being so crotchety tho.
 
That is why I only pay with a credit card on mail order,one call to your card company and you will get a charge back credit on your bill.
 
I ordered the front wheel bearings for a Super M and the bearings they sent weren"t even close. They will not return phone calls as they say they will. Just a bad business. -Blake
 

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