another reason for bigbox stores.....

Needed a stove pipe elbow and figured I'd just go across the street from work to a local owned/operated place..... Walk in and bubba is settin behind the counter havin a sammich and reading a magazine. 2 elbows on display (different types) but the one I needed didn't have one in a box on the shelf. Shelf was dusty so it didn't just get empty. Asked if I could just take the display and bubba (hans in this case) says no that he'd look for one in a box (bar code yaknow)... mosey'd off and came bach about 10 minutes later drinkin a coke and had a raggedy box... Box had the bar code boogered up and he couldn't scan it. Grabbed it and his coke and headed back to the stock room.... I left and drove a couple miles to the BB store, picked up what I needed, and was back to work in the time it took me to go local and wait on the first stockroom trip.....
I tried..............

There not all like that, but at least you know what your going to get at the big box stores.

I'd say that's what you get when you show up at bratwurst time. LOL
Ron

The problem with the big box stores here is that you have a whole lot of Bubbas that have no clue what it is you are looking for.

Bent over and bred usually.

(quoted from post at 05:02:10 10/26/12) There not all like that

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No, but too many of them ARE.

What really bothers me more than anything is the tendency to only be open from 8:30AM to 4:30PM Monday-Friday. My hours are 8-5. I can't do business with you unless I take time off work.

Was splittin' firewood a few days ago and came across a nice hunk of wood with straight grain. Thought it would make a pretty serving bowl.

Started using wood chisels to form it out. I wanted to make some rounded areas so I need a spoon gouge and did not have one. Looked on SEARs website and it said nearest store had one. Drove the 45 minutes to get to store. Went to look and couldn't find it. I asked clerk if he had any spoon gouges. He said "Nope, but I can order you one". I declined because I could order it and have it delivered to my door. Next, the clerk asks "What is a spoon gouge?".

How did he know that they did not have any if he didn't even know what in the heck it was?

(quoted from post at 08:10:50 10/26/12) Was splittin' firewood a few days ago and came across a nice hunk of wood with straight grain. Thought it would make a pretty serving bowl.

Started using wood chisels to form it out. I wanted to make some rounded areas so I need a spoon gouge and did not have one. Looked on SEARs website and it said nearest store had one. Drove the 45 minutes to get to store. Went to look and couldn't find it. I asked clerk if he had any spoon gouges. He said "Nope, but I can order you one". I declined because I could order it and have it delivered to my door. Next, the clerk asks "What is a spoon gouge?".

How did he know that they did not have any if he didn't even know what in the heck it was?

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You sold yourself and future customers short... If the website said that store had it in stock, they'd damn well better have one there when I got there (after I called ahead and confirmed) or order one and deliver it to my door at no charge.... And happy to do it........ I've BS'd around with sears online a few times but it's just not worth it.... I wouldn't walk across the street to go in a sears store even if they had free beer.......

Dave, You missed your "GOLDEN OPPORTUNITY FOR YOUR PEOPLE SKILLS> lol. Just give him an azzwhuppin like you do to everyone else that gives you grief. lol.Walk softly and carry a BIG STICK. At least now you now where NOT to SHOP! Regards LOU.

(quoted from post at 07:30:46 10/26/12)

(quoted from post at 05:02:10 10/26/12) There not all like that

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No, but too many of them ARE.

What really bothers me more than anything is the tendency to only be open from 8:30AM to 4:30PM Monday-Friday. My hours are 8-5. I can't do business with you unless I take time off work.

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Oh yeah! That one kills me. I used to do a lot of business at a local Ford/NH dealership. They opened no earlier than 8AM, closed from noon to 1:00 or a bit later, and closed again promptly at 5:00PM. You didn't want to show up after 4:15PM or so because they were "winding down". Saturdays was 8-12, no exceptions. The owner was complaining about poor business and I asked why he didn't open at 7:30, stagger the lunch hours so they weren't closed and stay open till 6 or 7PM and all day on Saturday. You'd have thought I'd suggested torturing kittens while drinking molten lead. I guess his quality time was more important than keeping the place open..