Wanna See A Picture Of A Bad Day?

Allan in NE

Well-known Member
This I just did not need.

Wow! Am I ever bummed! :>(

Allan

Badcomputer.JPG
 
Been fightin' this rascal since it went down at 9 pm on Friday when the alarms started screaming.

Of course, no support until Monday at 7am.

Really bad news is that it's gonna take $8K plus air freight to replace this guy. :>(

Allan
 
Yeahbut- it looks like an old curved screen and you need a new ultra modern thin flat one. Okay, I'll ask, how'd you get here under the circumstances, run to the neighbor?
 
Allan sits there staring at 4 or 5 screens at one time.

He uses computers for his business.

So he jumped on another one to get on here.

Gary
 
The bad one is my business server.

Just have an old generic monitor out of the closet on that one 'cause we don't have to "watch it". It just sits there and runs answering the phones.

Don't mind the "glitch" as much as I do losing the data; looks like I've either lost the array or the partitions on the hard drives.

It's gonna take me a month to rewrite all of those darned scripts. :>(

Allan
 
Allen I had a drive crash on me one time at work and our I/S guys couldnt recover it. The recovery place we sent it to said itd be $4000 up front with no guarantee of the results. Nah thats no good. I resigned myself to re-creating what was lost.

Before I did so, though, I got online and found some disk recovery software that was shareware. I thought whatta ya got to lose? I plugged that drive into another PC, loaded that software, and you know what, it worked, I got almost everything back.

Let me know if you want to try this I will have to fire up the old PC to tell you the name of that software. Cant remember the name off the top of my head, its still on that PC though I think.
 
Yeah,

But, here's the kicker to that idea.

This machine runs two mirrored scsi drives off of a RAID controller. Everything is "mirrored" or "saved" on the second drive.

The devices show the controller and the bus terminator; no drives. I've done a hard reset of the controller bias to reconfigure the prior array and the event log shows it trying to contact the drives every few minutes.

The alarm doesn't sound anymore and the controller is working normally.

If I command the controller to delete or rebuild the array, I lose all data on those drives.

The computer itself runs just fine; also, pretty darned sure that the hard drives are okay too.

It just cannot "see" those drives. Think the array partitions are gone (in which case all is lost anyway, I guess)?

Even tho the alarm was sounding (overheat, I think), the system worked just fine until I tried to reboot it.

That's when the problem started. The blue screen and it never booted again. :>(

Wonder if that software would even be able to "see" the scsi drives? Especially so, since the controller can't?

Allan
 
Man, I feel for you. Thats just like a big hail storm to a farmer.
Probably not enough for you, but for me and others I used to use drive image till they went bad. Now I use Acronis to make a disk image every now and then. Complete image stored some place else.
Kenny
 
The "bad" part is the timing of the failure.

I can "fix" the machine; as a last resort, I'll just run to town, buy an IDE cable and a big hard drive, install the software and re-script. I can get it up and going very easily.

It's just that it is the week-end and the company who builds this system does not provide support until Monday morning (which I think sux). I need to talk to them.

I don't wanna do anything just on the off chance they can "re-capture" the prior setup.

Yeah, for sure it's costing big time, but that's not the issue. Our service is down. We don't EVER go "down" and I feel bad for the clients who are depending on us. :>(

Allan
 
I went and looked - it is called Get Data Back - if you google that it will pull up their site.

That was the problem with the disk I recovered - the partitioning was corrupted.

Dunno if it will help you with your problem but it sure got me out of a similar pinch.
 
In looking at that website again I see they have a product for RAID arrays like you are describing and it even has a 'try it free for thirty days' thing too.
 
Hello Allen.
Here is something you can try while waiting for tech #$@!$^&^#support.
With the computer off remove the cover on the side of the hard drive. Unplug the power cord (4 wires)
YELLOW WHITE BLACK RED, and the hard drive ribbon at the hard drive end. Then reinstall them both.
While you are in there push in on all the ribbons and plugs that you can find, can't hurt!
Guido.
 
Could be a bad cable.

Even if you have lost the array the data should still be there, provided you don"t try to rebuild the array, reinitialize or format the drives.

If you have another computer that has a scsi controller you could plug 1 of your drives in and try to see the data. (Don"t try to boot it in this situation just try to use it as a secondary data drive)

Good Luck
 
Allen,

Very little of this post males sense to me, but I would suggest a ride on that M around the back forty. It can't help but make you feel better.
 
Do what I did to the computer in my shop. peed me off so bad one day I picked the tower up and threw it out the window next to the desk. I did save the monitor and the key board, but they dont work to good with out the tower.
 
Go get a SCSI HBA and connect a single drive to it, the computer should boot up (provided it has the drivers for the new HBA preinstalled). All your RAID controller is doing is making two copies, one of those drives still has good data on it. After you get everything working again tell the RAID controller to clone the good drive to the other one.

I deal with this kind of crap all the time.
 
(quoted from post at 11:02:31 07/20/08) Go get a SCSI HBA and connect a single drive to it, the computer should boot up (provided it has the drivers for the new HBA preinstalled). All your RAID controller is doing is making two copies, one of those drives still has good data on it. After you get everything working again tell the RAID controller to clone the good drive to the other one.

I deal with this kind of crap all the time.


Ding Ding Ding, we have a winner here. As long as it's just RAID 1 (Mirror) your're all set, break the array and the data should just be there. This will also allow you to isolate the bad drive (if your're controller didn't do that for you already). Do you have a non-RAID SCSI controller in another machine?

Anyway, what you have run into is really the whole point of the mirror.

Now you didn't you say you had two arrays, your not doing something funky like striping a mirror are you? If that's the case....good luck.

K
 

Nikolas is correct - you can save the data. Where do we send the donations for the backup hardware/software that you will be installilng when this is repaired?
 

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