I had a Sears Survivor nat gas fired 40 gallon water heater for almost 19 years that I bought in 1992.
It started leaking this past Sunday and I called Sears and since they had a record of it and I still had the cash register receipt the lady told me the water heater would be replaced free of charge. She was in Iowa and made arrangements with our local Sears store for me to pick up the new water heater. She also called back and said to keep all the paper work on the old Survivor heater since this water heater will be replaced free if it ever fails. It's the Power Miser 12 water heater and it works fine. I never had an appliance that had this type of warranty. Hal
PS: I paid $389.00 for the Survivor from Sears Surplus and it was reduced from $800.00. The replacement heater sells for $549.00.
It started leaking this past Sunday and I called Sears and since they had a record of it and I still had the cash register receipt the lady told me the water heater would be replaced free of charge. She was in Iowa and made arrangements with our local Sears store for me to pick up the new water heater. She also called back and said to keep all the paper work on the old Survivor heater since this water heater will be replaced free if it ever fails. It's the Power Miser 12 water heater and it works fine. I never had an appliance that had this type of warranty. Hal
PS: I paid $389.00 for the Survivor from Sears Surplus and it was reduced from $800.00. The replacement heater sells for $549.00.