While at times it is the kid's fault there are times he (or she) is caught between the boss and the customer. A lot of times an employee is in deep doo if the part is not right or ruined and the boss finds out the kid did not reference the parts book. A lot of places do not like the customers going behind the counter even if it is alright with the counter people. Most times new employees are thrown to the wolves and not given any training. At the time they are given additional responsibilities such as unpacking shipments and organizing stock so they do not have a chance to "study". Not always but quite a bit the longer tenured employees refuse to help because they feel the new guy is a threat to their employment. I am not trying to excuse the people that are lazy or indifferent but there are quite a few that are setup to fail from the start.
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Today's Featured Article - Gatherin of the Orange - by Rick Nikolich. In July of 1998 I was talking to fellow Allis Chalmers collector Mike Schilling about the annual "Gathering of The Orange" AC show coming up in August of 1999. He got this wild idea that we should get a convoy of AC tractors and drive them from Charlotte, Michigan 105 miles to LaGrange, Indiana.
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