If the city has verified that they are clean, clearly she has a stoppage between their test/access point and the last place (item) in her mobile that backed up. Mobile waste plumbing was always simple, and mostly in a straight line, generally 3" or 4" (PVC) main trunk(s) that possibly met in a "Y" at the last point before going into septic, private or municipal. Chances are good that you can access it at the last place that the PVC goes into the ground. Mobile homes are not permanent, so you should be able to access it there, get enough movement/flex to open and lift it up and out. Be careful because if the city is wrong and the waste is backed up into her main waste pipe/trunk, and you open it, gravity will do its thing and you will need to take a shower afterwards. Do that, have her turn on a faucet. The water will either make it out, or it won't. If is comes out, the city is wrong. If it doesn't come out, she has a clogged pipe. If there is a "Y" because she has waste from the front (bath tub, sink, washer, toilet) and has plumbing from the back (same stuff as up front), problem probably at the "Y". If the problem is in her plumbing, its PVC, so be careful snaking it. Probably not think PVC, so be careful.
Good luck. I've done that for friends, and its a dirty job.
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Today's Featured Article - Chores - by Frank Young. The ceaseless passing of time! It is at once our friend and our enemy. It measures our progress and it makes us old. Like most features of our life, few things are all good or all bad, and most such judgments depend on our own perspective or viewpoint. In our particular hobby, we enjoy the nostalgic return to the days of our youth as we recreate many of the scenes that took place on the family farm that served as the stage for the first few acts of the play that is our live
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