Posted by Inno on August 27, 2010 at 09:12:19 from (70.54.184.7):
In Reply to: Custome Service posted by fergienewbee on August 27, 2010 at 06:05:35:
On the flip side, when you buy an item from a local dealer and you STILL get terrible service, what's making you go back and buy parts from them? I sure wouldn't.
I have tried on a few different occasions to shop locally for parts for my snow blower, lawn mower, chain saw etc. etc......and every time the answer is the same "we can order it for you"........well I can order it.........and it will be cheaper.........and likely here sooner because I'm not waiting a week to have a larger order to put in. Another place with an inexperienced parts person told me the model number I had given her for my 20hp Johnson outboard motor didn't exist therefore she couldn't find the parts I needed.......a carb and fuel pump rebuild kit....I even offered to show it to her as it was in the back of my truck......so I ordered it online, got it in 3 days and paid less. My snowblower they lost my parts list and never did get back to me with a price or availability. Two different dealers..........I tried, they failed me, I'm done!
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Today's Featured Article - Talk of the Town: The Saga of Grandpa's Tractor - by The following saga is from the Tractor Talk Discussion Forum. Someone. The saga starts with the following message: Hey guys I have a decision to make. I know what you all will probably suggest and it will probably agree with me way down inside, but here it is. I have a picture blown up and framed in my "tractor room" of a Farmall M. It was my Grandpa's tractor, of which whom I never got to meet. He froze to death getting this tractor out of the barn to pull a truck out of the ditch before I was born. Anyway my dad and aunt had to sell it at the auction,
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