Good treatment by tire dealer

showcrop

Well-known Member
I needed a tire for my MOCO, to put on the six hole rim that I found at my neighbor's. I shopped at my own place first, found one with adequate tread even though it had cracks. I took it to a nearby place that is part of a regional chain, where you jack it up yourself, remove the tire/wheel, and the tech does the tire swap. I had bought a tire for my tedder that my regular place did not have, from them before. Well, I dropped the two off, did some other errands, went back and they had put a different tire on my rim for me. They didn't like the one that I dropped off, so they put on a much better trailer take-off. Then the mgr. told me there was no charge, then he told me no problem we will dispose of the other tire and rim for you no charge either. I went back there today for another tedder tire and tube. A lot of the time people have no conception of how difficult it is to stay in business let alone make a profit, if they have never been in business themselves. 50% of new businesses fail within five years, and 98% of them owed money to small businesses that will never get their money.
 
I had a similar experience a couple of years ago. Tire on a wagon went flat, took it to the tire place to see if it was worth fixing. Nope, but he dug through the pile of used tires and found a decent one. Only charged me to mount it. And yes, they got my business when I needed new rear tires on the Farmall.
 
I hope you tried to pay them. If not get a dozen pastries and a gallon of milk or some soda pop and drop them off some morning, and let them know you will bring them more business.
 
(quoted from post at 16:21:57 07/08/16) I hope you tried to pay them. If not get a dozen pastries and a gallon of milk or some soda pop and drop them off some morning, and let them know you will bring them more business.

Read my third from last sentence.
 
The local big time tire shop is really good to us. A few years ago my brother put a hole in the tire mowing hay on a Saturday, when the service
guy showed up on Monday he said to call him any time and he would help us out. We are lucky now that our neighbor does tires now and will
fix it after hours with no extra charge. Of course I am lucky as I can get anything ag related worked on by at least 5 shops and 2 of them are
open til 8-9 p.m..
 
Wish I had your guy. I went into my local (not a chain) tire guy yesterday. I have a slow leak in my everyday pickup LF
tire. It drops about 5 pounds a day. They told me to make an appointment...how about 2 weeks from Thursday? In about
10,000 miles, I'll need a new set of tires all around, and he can wait until 2 weeks from Thursday before I buy them
from him. Great way to lose a good loyal customer.
 
I needed a tube for my lawn tractor. Went to the local Les Schwab and the kid greeted me at my car, carried in the wheel. Got the tube, installed it and charged me the 10 bucks for the tube. No charge for labor. He's got my future business.

Amazing story about giving you a better tire. Maybe you should tell us the name of the company.
 
Good story. I took two rims (with tires on - 12x38) to a tire shop 40kmns. away. My son (working for a tire outfit at that time) provided new (Goodyear I think) tubes. Anyhoo, the morning, after I picked them up and installed them (borrowed friend and truck) 1 tire was flat CRAPP ! Phoned the outfit....... Two days later, a young fella shows up on a motor bike, with a NEW tube and installs same in the flat one, he took the leaker away with him and came back 3 days later with the 'leaker' patched and said "for a spare". Total cost $75.00. Still like those guys.
 
A couple years ago I needed four used 14" car tires in the 195-205 range for a small wagon. I happened to be at a local car repair that sold tires and I asked him if he had any. He told me he had three out back that had been ice picked, go dig through the pile they are free. I went back there and found three almost brand new matching tires plus another one that was a different brand but same size. When I carried a couple of them through the shop on the way to my pickup a young mechanic told me they wouldn't work because a patch on a sidewall won't hold. I told him it wasn't a problem because I am using tubes. He got this inquisitive look on his face and asked me "what's a tube"? The question took me by surprise for sure but I went on to explain what a tire tube is.

On the other hand, quite awhile ago I hauled some junk on a hay rack to a town north of me. I picked up a nail in a tire on the rack while in town so I took it to a gas station that sold tires. It was a car tire and when they took it off it wasn't worth fixing. They had an old used tire that would fit so they put it on, charged me $15 to change tires and $25 for the old used tire. They knew I was in a bind so they stuck it to me. Next time I had a spare and a jack along with me. That station is gone now, wiped off the map. Good riddance!
 
I came out the lumber yard a few years ago and noticed front tire half flat on the van. Limped across the street to the big chain tire store and they repaired it no charge. The tires were pretty worn and he
said just give me a chance when you buy new. I went back in the fall and bought a new set of four from him.
 
My guy, "Jungle Jim" out back of the local Co-Op, provides fantastic service. He has provided new and used tires and rims for multiple tractors and implements, many on hand. The co-op sold out to a larger chain out of Indiana last year. One of the first things they told the locals was "you have too many tires on hand, cut that down from 400 to 200 or less. And do it in six months." Both the auto shop/tire guys and the separate tractor repair shop have been told they have a year to prove their worth, or out the door they'll go. Meanwhile, they dumped tons of money into all new fuel tanks, islands and pumps, with new pavement all around.
 
I deal with a local tire guy he'll fix about any tire I bring him off rakes,balers etc,so even though he may be a couple bucks more on new tires than some of the chains I buy new tires from him too when I can to help keep him in business.He'll also let me get any tires I want out of the scrap tire pile,of course I pay him to mount them.
 
I did get good treatment when I took my rear tractor tire to a place that does big truck tires here in nj. They cleaned up the rim and put a boot in the tire,and put a new tube,Good people,, two towns over form us here in NJ.They have been in buisness a long time .
 
(quoted from post at 19:30:02 07/08/16) I needed a tube for my lawn tractor. Went to the local Les Schwab and the kid greeted me at my car, carried in the wheel. Got the tube, installed it and charged me the 10 bucks for the tube. No charge for labor. He's got my future business.

Amazing story about giving you a better tire. Maybe you should tell us the name of the company.

The company is Tire Warehouse. I looked them up and they are a little wider spread than I had thought.
 
Here in central Va, I can't say enough good words about Orange Tire and Recap. I've done business with them exclusively for 30+ years [except for the 1 tire I bought in Inuvik above the circle]. Last time in they offered to put new tires on the dually and I could pay them when I could. Got to love a good, reliable bunch of guys running a local shop.
 
I recently needed tires for my car and truck. The car first... made an appointment for after work and they offered free alignment. Went with Yokahama again as I had very good experience with them. It took over an hour before they even pulled the car in and started to work on it. After almost 2 hrs. they had the tires on but guess what, the alignment tech was gone for the day. We had to stop back the next night. At least it was on the way home.

Now the truck... shopped on-line and found a good deal on some Cooper tires. Made an appointment. After an hour and a half they finally started to work on it, slowly. They got it done and I didn't know it, they also do a free alignment (different dealer than for the car). So after three hours we were on our way. They also left off the caps on two of the tires, as did the first dealer on the car. I did complain about being there so long with an appointment and they were apologetic but it didn't make it go any faster. I did have a good conversation with the guy up front about guns so my time wasn't totally wasted.

I'm wondering why they even have appointments if they aren't going to honor them. I understand being busy and probably like everyone else, they have problems getting enough techs hired and trained, but sheez! I might be done with the national chains in favor of the local boys when I need tires again.
 
(quoted from post at 08:22:23 07/11/16) I recently needed tires for my car and truck. The car first... made an appointment for after work and they offered free alignment. Went with Yokahama again as I had very good experience with them. It took over an hour before they even pulled the car in and started to work on it. After almost 2 hrs. they had the tires on but guess what, the alignment tech was gone for the day. We had to stop back the next night. At least it was on the way home.

Now the truck... shopped on-line and found a good deal on some Cooper tires. Made an appointment. After an hour and a half they finally started to work on it, slowly. They got it done and I didn't know it, they also do a free alignment (different dealer than for the car). So after three hours we were on our way. They also left off the caps on two of the tires, as did the first dealer on the car. I did complain about being there so long with an appointment and they were apologetic but it didn't make it go any faster. I did have a good conversation with the guy up front about guns so my time wasn't totally wasted.

I'm wondering why they even have appointments if they aren't going to honor them. I understand being busy and probably like everyone else, they have problems getting enough techs hired and trained, but sheez! I might be done with the national chains in favor of the local boys when I need tires again.

They are probably looking for someone like you to go to work there and light a fire under their techs to get them to do a fair day's work for their pay.
 

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