Bad trucking experience in northern Michigan

JDemaris

Well-known Member
I just found out what it can be like trying to hire someone to do some trucking for me - via the Yellow Pages. I've been moving heavy equipment most of my life - but . . . needed a small wheeled backhoe moved from the Detroit area of Michigan - up to northern Michigan in Alpena County. I live 800 miles away in New York.

So, just picked a name from the Yellow Pages in the area where I wanted the hoe delivered. Told them it's a smaller wheeled, 2WD loader-hoe. IH 3414. Gave them the weight, all dimensions, etc. They gave me two prices - one for immediate pickup and a cheaper price if I could wait until they had a partial-load coming through that area. I said I could wait no problem. Just needed to know the day before so I could wire money to the guy that owned it. This is a situation of me buying a hoe - and not wanting to pay for all of it until just before pickup.

The trucking company also asked if there was a loading dock available - or - a lowboy with ramps was needed. I told them there is no dock - they must have ramps - and if too high - might need a winch.

So, got a call yesterday - they said they want to pick up the hoe 8 AM this morning. I said fine, and wired full payment to the owner/seller. Then, they show up with a 4 foot high trailer - with half a load on it already - in the rain - and no winch. They asked the owner of the hoe to get a running start - then drop the loader when halfway up the ramps- and the ramps were so narrow only a few inchs of the tires made contact. After a near disaster and several attempts, the guy gave up. And, I'll add - he's an expericienced heavy equipment operator. The truck driver was scared to try the loading at all. So, then the company calls me up - and says this is my fault because they asked the homeowner to dig a couple of holes in his suburban front yard so the trailer wheels could be driven into them to get the height down. They had no winch on this thing. Homeowner refused - and I don't blame him. Now, I've got a backhoe sitting in New Boston, Michigan that I've never seen and paid all the money to a person I've never met - thanks to this apparrently incompetent trucking company. Hansen and Sons Trucking, Herron, Michigan.

I guess I've got to call some more places from the Yellow Pages - and hope I find a place that knows what they're doing?
 
What are they offering to do now? Do they have another truck or alternate set of ramps? Do they have a site nearby that has a loading dock where the FEL could be driven for loading?

I bought a portable sawmill from Pennsylvania and had it shipped. They identified the local ship to point as one that they could unload at and that is where I had to go and pick it up. Worked like a charm and I didn't have to drive to that awful state of Pennsylvania.
 
(quoted from post at 08:52:03 10/01/08) I just found out what it can be like trying to hire someone to do some trucking for me - via the Yellow Pages. I've been moving heavy equipment most of my life - but . . . needed a small wheeled backhoe moved from the Detroit area of Michigan - up to northern Michigan in Alpena County. I live 800 miles away in New York.

So, just picked a name from the Yellow Pages in the area where I wanted the hoe delivered. Told them it's a smaller wheeled, 2WD loader-hoe. IH 3414. Gave them the weight, all dimensions, etc. They gave me two prices - one for immediate pickup and a cheaper price if I could wait until they had a partial-load coming through that area. I said I could wait no problem. Just needed to know the day before so I could wire money to the guy that owned it. This is a situation of me buying a hoe - and not wanting to pay for all of it until just before pickup.

The trucking company also asked if there was a loading dock available - or - a lowboy with ramps was needed. I told them there is no dock - they must have ramps - and if too high - might need a winch.

So, got a call yesterday - they said they want to pick up the hoe 8 AM this morning. I said fine, and wired full payment to the owner/seller. Then, they show up with a 4 foot high trailer - with half a load on it already - in the rain - and no winch. They asked the owner of the hoe to get a running start - then drop the loader when halfway up the ramps- and the ramps were so narrow only a few inchs of the tires made contact. After a near disaster and several attempts, the guy gave up. And, I'll add - he's an expericienced heavy equipment operator. The truck driver was scared to try the loading at all. So, then the company calls me up - and says this is my fault because they asked the homeowner to dig a couple of holes in his suburban front yard so the trailer wheels could be driven into them to get the height down. They had no winch on this thing. Homeowner refused - and I don't blame him. Now, I've got a backhoe sitting in New Boston, Michigan that I've never seen and paid all the money to a person I've never met - thanks to this apparrently incompetent trucking company. Hansen and Sons Trucking, Herron, Michigan.

I guess I've got to call some more places from the Yellow Pages - and hope I find a place that knows what they're doing?

If you still need it moved let me know....
 
You might want to talk to some of the UP'ers on Forestry Forum. Lots of guys haul stuff frequently on there and are good down to earth guys.
 
Have you tried posting over on the "Hauling Schedule"? It might be a load to nowhere, but there's people in nowhere too...
 
I have used a fellow who did have ads on this sites hauling forum. He is based in MI I think his name is Steve Duncan. I will have to look on his business card tonight.
 
last year I posted on the hauling site for someone to haul my hotrod truck from Pa to NJ.
The hauler caused 4300.00 worth of damage while
loading it onto his trailer. Once I paid him for
the haul he dropped it all in my lap to get his insurance co to pay for repairs. His insurance carrier Canal Ins Co. ignored me until I got my insurance, American Collectors Ins involved. You must check out the REFERENCES and the INSURANCE CARRIER before contracting. Truck (72 chevy c10 stepside/chopped) is now looking nice again.
 
I drive past Hanson trucking on M-32 everyday on my way to work.....Kinda a funny story..if your not involved in it.
 
To load something like that is no problem. When I used to haul equipment I would sometimes hire a " ramp" tow truck to load it on to my trailer.
 
I have used a site call Uship.com
You post a listing for what you want moved and people bid on the job it has feedback so you get an idea of who you are dealing with.I have had things hauled and hauled for other folks to help cover fuel on a trip.
 
Call this fellow. Steve Duncan owner/operator
248-975-6055 he is based out of Mich. He hauled things out of my place a few times for others. Seemed fine and always called right back and keep in touch.
 
these guys worked well for me too during my recent Memphis debacle.... a good service, hooked me up with about 10 guys and in the end the lowest price was also fast and could not have been nicer.
 
Have a buddy that runs over the road with a reefer trailer. He is from Pa and found a nice 820 Deer in Illinois. He bought the tractor and waited till he was heading home with a partial load. Hired a rollback to load the 820 onto it. Then backed the roll back up to the reefer trailer. Drove the 820 off the rollback and into the reefer. Easy as can be....
 
Not to be a smarta$$, but why didn't they load it like the pictures on this site showed someone putting a loader/hoe on top of a railroad car. Lift front end with loader to get front wheels on push ahead lift back end on with outriggers and hoe, push ahead. Lee
 
I've tried to use the hauling forum on this website many times. Never worked. I guess it's all a matter of lucking out and finding the right person at the right time - and - going to the right place.

Hiring a professional trucker and equipment mover should NOT be based on luck, however. And, if a guy knows what he's been hired to pickup - he shouldn't need extra equipment to load - unless something unusual happens. This was a pretty simple job with no surprises on my end. A small, rubber tired 2WD hoe that weighs less then 10,000 lbs. and I gave all the dimensions. They never should of sent a big rig with a half-loaded trailer sat over 4 feet high and with no winch.
Also had a driver that seems to have zero experiencew with loading heavy equipment.
 
I wondered the same thing...
That's pretty much a standard procedure in some circles around here. Goes good for a 320 over the side of a float too...

Rod
 
Sounds like nobody was thinking very much of another way to load it. If the machine ran, they should have been able to load it. I have a Cat loader with a hoe and needed to move it to my new property with snow on the ground. I borrowed my old dump truck to pull my tandem dually trailer. Street pads, with snow in them, on a trailer is at least 10 times more slippery than grease as you know. I needed to load it hoe end first so the hoe swivel wouldn't dig into the ground when I drove up the ramps. I didn't want to be loading it in these conditions but had no choice. I put a chain across the trailer, about half the length of the trailer up. I hooked the hoe bucket on the chain to help pull the machine up the trailer. I put the machine in reverse at just enough throttle so it just started to move. The hoe let me load it nice and slow to get it up the ramps. Once it was on the flat bed, I took the chain off and slowly backed the machine up to the proper place on the trailer. I always hated loading on that high trailer but what else can you do. I know this doesn't help you but I'm surprised that the driver or the owner couldn't have found a ditch or thought of another way to load it. The trucking outfit should have listened when you gave them all the details though. Hope you can find a good hauler to get it home. Dave
 
that isnt as unbelievable as may seem, I think it happens way to often,, should be a nice easy pickup with the correct equipment and knowledge,,

more than likely this was a load that was brokered out by the co you hired??

that happens a lot and they dont always relay the info correctly,,

I went through almost the same situation , I sold a GMC 6500 flatbed truck, it was not roadworthy at the time so it had to be picked up, told the new owner that it needed a lowboy with ramps,, TWICE they show up with a large ravens flatbed, no ramps, no way of putting it on, once at midnight,, finally got it right and sent a rogers detachable,,

besides, that hoe on that trailer height probably would have been over 13'6" high anyway right??,,especially if they had a load on it already and the hoe needed to be curled,,

hope you get the hoe moved and the deal is still good, pat
 
The top of the hoe-boom is 9 feet when it's folded up - so that would make a total height of 13 feet and length of 22 12 feet. And as you said, if the hoe had to be extended and dropped, it gets a lot longer. About them brokering the job out - they might be exactly what they did. The truck already had a load of steel on it.

This company is supposed to be "professional" - and I gave them all the proper info.

I found a guy in Mio, Michigan that has an excavating company and sounds like he's knows what he's doing. He's going down tomorrow to get the hoe with a small dump truck and a tag-along low trailer. And he said he doesn't need the homeowner to dig a hole in his front yard for loading the trailer.

Funny thing about all this is - on the rare occasions I hire anyone to do anything, I usually do so with individuals - and not large companies and have rarely had a problem this way. This time - I hire a big, "professional" company - and they wind up being useless. And, to add insult to injury - they tried to make it sound like it was the homeowner's fault - not their's.
 
Try UShip.com, just check out whomever you consider for the job. A lot of guys get backhauls through this site and rates are usually lower than average.

B
 

We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today.

Back
Top