CB in central NY
Member
Like a lot of folks out in the sticks, I have only dial-up for internet service (I know this has been covered multiple times here). Well, a few days ago my wife was talking to the neighbors just a little ways away (no DSL on their road either) and they said that they went to the local Verizon facility and were given a device (she did not know what type) that enabled them to have DSL. I was skeptical because every time I go to the Verizon website "check availability" screen, I get a message saying DSL not available for this number.
So I decided to go and talk to a service rep at one of the support facilities (not a customer center or a Verizon store but an actual facility where they maintain their fleet and do other types of tech support). The rep told me that just because the web site tells you "DSL not available" doesn"t necessarily mean it"s not. She said that you had to have some type of server facility within 3 miles of your home and that some type of line test had to be done on the phone lines, something to do with volume or noise (sorry, no electronics background). I am still waiting for her to get back to me about my specific number.
Does anybody know anything about this? Has anyone looked into this (or even know what I"m talking about)?
Thanks in advance for your comments. Waiting five minutes for a single page to load is getting old.
So I decided to go and talk to a service rep at one of the support facilities (not a customer center or a Verizon store but an actual facility where they maintain their fleet and do other types of tech support). The rep told me that just because the web site tells you "DSL not available" doesn"t necessarily mean it"s not. She said that you had to have some type of server facility within 3 miles of your home and that some type of line test had to be done on the phone lines, something to do with volume or noise (sorry, no electronics background). I am still waiting for her to get back to me about my specific number.
Does anybody know anything about this? Has anyone looked into this (or even know what I"m talking about)?
Thanks in advance for your comments. Waiting five minutes for a single page to load is getting old.