difference in dealers

Same thing with the dealer I go to for Oliver parts. Again they sell Massey, but they used to be Oliver/White and have only been Massey for a few years. Best parts service around, and if you got a question on how to do something, just go on back to the shop and ask Ron about it, he'll probably know and be able to make you a copy from the service and parts manual.

The local Case IH dealer (Fox, Gehl, Cub Cadet) doesn't want to order anything for you, charges obseen prices, and doesn't like anybody except landscape companies anymore. With them we find it's much easier to just order directly from their suppliers for aftermarket, as we pay a little less and it comes right to our door.

Donovan from Wisconsin

I have had mostly good experiences at all the local dealers. JD,Case IH,New Holland, MF,Kubota You can also drive 30 min. or less in several directions and reach several of each of those dealers too. Never had any problems getting them to price me NEW equipment. Even though I have yet to buy any. I buy used mainly. I wish I could say the same of car dealers !

I did have one time when traveling farther from my area 1 hr. ? away I stopped at a Case IH dealer to inquire about a used JD compact sitting on the lot. Some smart mouthed parts counter person was running his mouth about JD not as good as IH yada yada. I hope he got fired eventualy. Never run down today what you may have to sell tommorrow !

Local Massey Ferguson dealer has been father-mother-son & daughter-in-law-daughter & son-in-law as the only employees for ages. They started off selling little grey Fergies. Still a low pressure, old fashioned, come on in and shoot the bull kind of dealer who has a very loyal customer base. Many don"t even ask "how much"? They wouldn"t buy any place else if they did get a better price. (And they usually give the best price anyway)

Deere builds a good piece of equipment. They take a back seat to no one in that regard. I wonder how long before some of their "new generation" of dealers bring the empire to its knees?

I was talking to one of the parts men, who I know well, about a particular part and one of the service guys butted into the conversation and got so obnoxious with a "know-it-all" attitude that I walked out.

The way the place is laid out, the Parts Dept. and the showroom kind of intermix. When I was with Ford, we had a standing rule that service techs did NOT hang out in the showroom, unless they were off duty, cleaned up, and in street clothes.