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O/T Telephone Charges Question

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Allan in NE

05-05-2005 04:30:48




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Mornin' Guys,

Off topic, I know, but yesterday, I was on the phone with Qwest asking about getting all of our phone lines moved further out into the country.

Since all of our home-based business is over long distance lines, I'm always shopping for the best phone rates and am now on a 4 cent plan with MCI. Still, the derned phone bill is always "way up there", usually a minimum of $1500-$3000 each and every month.

Anyway, during our somewhat lengthly conversation, Qwest tells me that as of the 15th of April, they don't charge long distance on residential phones anymmore, that the money is in cell phones nowadays anyway, and that if I switch my long distance carrier back to Qwest under a "business plan", all I pay for is basic service of $20 a line plus a $5 transfer fee per line. MCI has not mentioned one word of this.

Qwest says all calls in-state or out-of-state are totally free and unlimited of charges now.

Anybody know anything about this new "free" long distance phone service these days?

Thanks,

Allan

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Dug

05-05-2005 21:27:46




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
I don't know squat about your phone question, but being the banker type I know you could buy alot of ponies with the savings!

Dug



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Leland

05-05-2005 20:23:58




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Allan I have Quest for long distance and for my ISP now are you saying that I am still paying for something they will give you for almost free?



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NC Wayne

05-05-2005 19:33:56




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Our local carrier here in Concord just did something similar last year and I jumped on the wagon with both feet. In this case I pay the basic phone service and then for $39 a month I get unlimited long distance. It saved me a bundle every month. Dad did the same thing with his second line that we use for the business, and again it saved us alot every month. My advice is if they don't see a problem with saving you several thousand each month then go for it..... you'd be crazy not to....

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Dan

05-05-2005 12:05:18




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Allen, I am a Telecom Manager with 20+ years experience in this area. Because you say you are moving farther out into the country this pretty much rules out a DSL connection, or cable TV access. This tells me that unless you have satelite internet access you do not have broadband connectivity - which rules out VoIP (Voice over IP). Many companies nowdays are bundling local with unlimited LD (SBC is the latest) and sounds like the best option to me if it is available with QWest. MCI does not promote this because they are strictly a LD carrier (except in a few local sites) and it doesn't fit their profit map to give away free LD.

If you can get a good cell phone signal at your house, an unlimited minute plan with a cell phone carrier would work also as a second choice (but extended use of cell phones may cause brain cancer and gets real hot to boot).

I would go with the QWest solution, as long as they don't make you sign a rediculously long term commitment.

Good luck,
Dan

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Dan

05-05-2005 12:07:59




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 Re: O/T Telephone Charges Question in reply to Dan, 05-05-2005 12:05:18  
Whoops - I just read your post on what you use the line(s) for - cellular is out!

Dan



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Allan in NE

05-05-2005 13:54:02




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 Re: O/T Telephone Charges Question in reply to Dan, 05-05-2005 12:07:59  
Yes Sir,

The outgoing is not a problem, we shoot 'er over the uplinks. It is the darned incoming that has me wondering; If I don't have to pay for these guys yakin' into the recorders, heck why not?

Only hitch I see is that I've got our toll-free numbers set up with MCI. If I jump ship with that part of it, no doubt Qwest will switch numbers on me.

That would send these doctors into a tail-spin, they just don't handle change very well. :>(

Allan

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Silver Pig

05-05-2005 10:25:38




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
The first thing I would do is dump MCI, as you probably know, they were part of the WorldCom scandal. Also, MCI has a reputation of "bait and switch" schemes as long as your arm as well as being one of the worst when it comes to "slamming" customers of other Long Distance Services who made inquiries into MCI services. Another one to be wary of is AT&T. Since de-regulation, it is nothing compared to what it was when it had to justify its charges.

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Nathan in Texas

05-05-2005 08:29:43




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
You might want to check into VoIP (Voice over Internet Protocol).

If you have broadband internet access you can hook up your telephones to your internet service and the quality of the service has gotten pretty much indistiguishable from standard land line service lately.

A lot of small companies are switching to this. At $1,500 per month you could pay off any equipment you would have to buy pretty quickly.

FWIW, Nathan

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Allan in NE

05-05-2005 08:59:36




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 Re: O/T Telephone Charges Question in reply to Nathan in Texas, 05-05-2005 08:29:43  
Hi Nathan,

These medical systems work kinda funny. They have to use an absolutely clean digital line with no delay whatsoever.

If a delay is sensed, the equipment automatically switches over to the hospitals' voice line thinking it is a real person calling in instead of our equipment. I dunno how it works, but I gotta have hardwired digital and the lines must use the electronic repeaters too.

We have had a few clients in the past that wanted us to tunnel into them like you are talking about; but it is just too darned cumbersome and that software at $6K a copy will break the bank in a hurry.

Thanks,

Allan

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Nathan in Texas

05-05-2005 09:47:13




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 08:59:36  
You may need to start bringing testing equipment to test the quality of the phone lines where you are looking for property then.

My land line phone at my house hums so bad that when it rains I have to have people call me on my cell phone to be able to understand them.

In the days of dial up internet I couldn't even get connected when it rained and on a good clear day I was lucky to connect at 24,000 kbps.

I'm now on wireless internet at my house and it slows down a bit in the wind and the rain but is still running 10 or 20 times better than my dial up ever dreamed of.

Good Luck with everything.

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skipper

05-05-2005 06:44:06




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Allen,
You say your phone bill is $1500 - $3000 per month at .04 a minute. At $2000 a month @ .04/minute it would equal to 50000 minutes a month of talking. This is 833 hours or 34.7 days per month non stop. There has to be a lot of other charges in there you must be getting, and I would be very careful the new deal isn't similiar in the way they bill you for costs not talked about. You have to be wise to deal with the world today, as you well know.

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Allan in NE

05-05-2005 08:45:23




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 Re: O/T Telephone Charges Question in reply to skipper, 05-05-2005 06:44:06  
Hi skipper,

Oh sure, lots of that "extra" stuff ya get to pay for in the fine print of the phone bill. :>)

We have a bank of phone lines; kinda like your ISP does, only in reverse. We receive audio data in and record it with computers and these things run 24 hours a day.

The state of Nebraska thought we were cheating on our workman's comp 'cause we didn't claim any employees other than the wife and I. Sent a feller out here to inspect the business.

So, I showed him the room full of phone boxes, modems and computers just settin' there just a hummin' away. He didn't stay long. :>)

Allan

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Norm in Alabama

05-05-2005 06:22:41




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Allen, I have BellSouth and I don't pay any long distance charges. It's anywhere/anytime but limited to continental US. Not overseas. You might check them out if they are in your area. LOL. Norm



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Alberta Mike

05-05-2005 05:13:56




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
$1500 - $3000 each month? And on a money-saving plan? MAN, if I were you I'd consider moving into a cave somewhere, that'd about clean me out. You must have some kind of a thriving business to afford that.



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Allan in NE

05-05-2005 06:30:47




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 Re: O/T Telephone Charges Question in reply to Alberta Mike, 05-05-2005 05:13:56  
Oh,

The business is okay, but the owners are broke.

All funds come in here, do not even slow down, and just head right back out again to either contractors or the darned tax collectors.

Allan



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Mike (WA)

05-05-2005 08:07:16




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 06:30:47  
That's kind of the way my dad put it when he quit dairying in the 60's- He'd put up the card table every month to "do the books"- Heard him say "The milk check marches onto the table, and just keeps marching right off the other side- and try as I might, I can't seem to grab any of it."



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Sloroll

05-05-2005 06:38:53




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 06:30:47  
YOu run an airport???



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Bill WI

05-05-2005 07:01:20




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 Re: O/T Telephone Charges Question in reply to Sloroll, 05-05-2005 06:38:53  
No, Allen don't run an airport. He just tries to call Osama and can't understand his brothers. lol Actually isn't MCI being bought out? May want to wait a short time, but with that kinda bill not long. Youch. Good luck.



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MarkB_MI

05-05-2005 04:53:44




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Allen,

Most of the carriers today offer some sort of "unlimited" long distance plan, but you have to ask. I imagine MCI does as well.

Much of the telecommunications bandwidth is unused, since the carriers overbuilt capacity in the dot-com boom. With competition for long distance service and lots of unused capacity, they can afford to give away long distance. They make their money on $1.75 directory assistance calls and fool stuff like 10 cent text messages and downloadable cell phone ring tones.

If you have a choice for local service, shop around for the best deal including call waiting, call forwarding, voice mail, etc. Most carriers will not give you a list of all their packages, you have to "go fishing" by asking lots of questions.

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john in la

05-05-2005 04:52:56




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
Like any thing else you need to read the fine print verrrrry carefully.

A lot of companies have a flat rate on long distance now to compete with the cell phones since they offer free long distance. The problem is with the flat rate plan you have many limitations. Such as most will not allow you to use the line for data transfer; fax machines; dial up internet access; ect..... ....
Most even set a limit as to how many minutes you can use per month before you set off auditing alarms. You will then need to prove what you used the minutes for so they can see that you are staying within the plan limitations.

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RustyFarmall

05-05-2005 04:46:49




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 Re: O/T Telephone Charges Question in reply to Allan in NE, 05-05-2005 04:30:48  
I haven't heard anything about it but if it's true it is a definate incentive to keep the land line.



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