Despite our instincts telling us to hold our ground and making them come to us instead try reaching out to them (if they have not committed some unpardonable offense to this point). You might be pleasantly surprised at the response. More than once I have reached out and people are surprised at "how did you get that guy to go all flat out for you?" Sometimes people are just looking for someone to treat them with a little compassion and understanding. Sometimes, you have no choice if the employee is in a family business and is going nowhere because of that. Also, the fact being it will cost 50 dollars in gas now to go to the competitor to get a 5 dollar part is important.
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Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
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