Goose, the dealers signs an agreement with the manufacturer that he is supposed to keep. Yes Ford will work to fix what the dealer messed up and if Ford gets enough complaints from customers about that dealer they will shut him down but they are not legally responsible for what happens in the dealers shop. As in this instance a mechanic messed up big time. Not a warrenty issue. Therefore not Fords problem other than customer relations. Ford most likely will work with the customer to get it resolved but they can tell the guy it's not their problem. I'm sure the dealer is trying his best not to replace the vehicle because he still has to repair it out of pocket and he would have to eat the depresation if he gives this guy a new vehicle. Unlike the guy I mentioned with the Dodge diesel who's problem was because of a defective engine. There the dealer did everything possible to make it right but it was Chrysler's problem not the dealer. And lemon laws will not apply because what happened isn't a factory defect.
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