Trans oil fill and cooling system fill is all you had left? Sounds like a reasonable question from the service guy. All you had to say was "I'll be done in xx minutes". How far away did the customer live? Maybe the writeup guy knew the guy had an appt or whatever. Doesn't sound like it warrants a "rant" unless there's more behind it, like the tone of the guy's quesiton.
In any case, there's a fine line between being rushed and doing a quality job in the right amount of time. I constantly get asked by our engineers "How much time left do I have to finish this task?" In many cases, if a guy has been given a budget of 8 hrs, he'll use that 8 hrs, regardless if he could have gotten it done in 4.
We are constantly being pushed by our customers to get jobs done in 8 wks that should take 12 or 16. Got 2 right now with 1000+ manhours EACH of work to do between now and mid-January. Just got the orders.
I know that car repair is a different animal but human nature is the same and time is money to the owner of most businesses.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
... [Read Article]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
