Posted by Don-Wi on February 09, 2012 at 19:10:26 from (75.225.6.13):
Last week talking to Dad he tells me the water pump in our Massey 165 (continental gas) is out. He called the dealer and the parts guy (not the normal one we deal with who's been there forever) says Yep, we got it. It's not too far out of the way for me so I dropped it off for them to press the pulley off the old one and put it on the new one.
By this time the good parts guy, Mark, is back from lunch and without even looking in the computer says "we ain't got that in stock, we'll have to order it". Alright, I'll call Dad and let him know, get a replacement on stock order, and call us when it's ready.
They got it in on Tuesday, and one of their hacks that works on older stuff pressed the pulley on the new pump, but never measured where it was on the old one. I had some time today so I started putting it on for Dad so he can do some other chores, and thankfully I put the belt on before getting too far into it. Dumass didn't press it on far enough, so the pulley is a good 1/4" off. Dad ran it back (now taking time away from what he was doing) and the gasket tore when they took it back apart to press the pulley on farther (RTV squished out the side AND a gasket) so now we've gotta wait another week for a new gasket to come in.
Meanwhile the manure pile is getting higher and he doesn't have the 165 to move it. He's using my brother's Oliver 550 to scoop feed from the bag, but it's so light in the rear it can't back up with a bucket full. No way it can move manure and besides, my brother wouldn't like his tractor getting covered in manure.
All cause a dumass can't use a simple ruler.... The service just isn't as good as it used to be. Parts is still ok most of the time as we don't expect them to have stuff for our older equipment, and we just have them put it on the stock order and pick it up when it's in.
Thankfully the old Oliver dealer we use is now a Massey dealer, and they still have a very good service department. Only trouble is they're much farther away so it's not nearly as quick to go to them.
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