There are two sides to every story. To be rude to a customer is not good business. Some times it does become necessary when a customer doesn't listen.
For him it takes about the same amount of effort and paper work to sell a large item with a high commission as it does to sell a small item with a small commission. He probably has $20 of his time, and paper work tied up in items that only sell for $10 and generate maybe a $1.00 commission. So...he is trying to cherry pick the items that he can handle easily and make a profit on. He is trying to discourage the small items that are more hassle than they are worth to him. If he combines small items into larger lots they don't bring much money either and the sellers are not happy.
Try selling those small items yourself on Craig's List, ebay or a garage sale and you will understand why some people just donate or trash small items that are still in good condition.
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Today's Featured Article - Fordson Model N: Field Service Operations and Lubrication - by Anthony West. The daily or weekly servicing of any vehicle is of the utmost importance, and in days gone by when our favorite tractors were doing an important and Commercially vital job on the farm, these service operations would make a major difference to the running costs and economy of the farm. This being so, it surprises me to see how many enthusiasts attending rallies, shows etc, seem to be unaware of the importance of this constant attention. Possibly the modern machine with its 6,000 mile or even once
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