I think you hit upon part of the answer when you said the employees are told their time has to be used to make the dealer money. They probably have had their tail chewed as to how to use their time while on the clock. If the owner is a control freak the employee does not dare deviate from dealership policy less they want to be canned. I don't think it matters in terms of manufacturer. For all the hollering about Deere the local dealer will answer questions on something that is thirty years old and in my case this spring they pulled a mechanic off a paying job to talk to me over the phone. A "red" dealer in the area will not do that. Make arrangements for their shop to look at it or figure it out on your own. "Blue" shop not much better unless they don't want that particular job.
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Today's Featured Article - A Brief History of Tractors in Australia - by Bob Kavanagh. After Captain Cook's exploration of the east coast in 1770 the British Government decided to establish a penal colony in Australia. The first fleet arrived in 1788 and consisted mainly of convicts who were poorly equipped and new little of farming techniques. The colony remained far from self-supporting and it was not until the early 1800's that things started to improve. Free settlers started to arrive, they followed the explorers across the mountains and where land was suitable set up farms. T
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