Small equipment manufacturers often never bother to produce manuals. With larger manufacturers, most hire someone that has writing experience but little knowledge of the actual machine that they write the manuals for.
The service dept. for a small manufacturer that I worked for was taken away from the engineering dept. and given to me as an extra duty. The first thing that I had to do was take a new machine off the line and have two workers tear down the uncommon parts of the machine so I could take pics for the service manual that I was working on.
I had one of our better engineers do a schematic of the hydraulic system, that I then sent to our valve and pump providers for their review. When I completed the manual, almost any mechanic that could read could service the machine - although I did run into a couple mechanics that could not read and comprehend even with clear text and pictures. It takes all kinds.
Fortunately, I have an engineering degree with a minor in journalism and a minor in economics. Not a usual education for an engineer, but it worked for me. I never worked as an engineer; my primary job was in sales and marketing - plus doubling as service manager for both divisions of the company.
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Today's Featured Article - Talk of the Town: Winterizin Engines - To Drain or Not to Drain? - by Staff. Another great discussion from the Tractor Talk Discussion Forum. The discussion started out with the following post: "Winter is fast approaching..for a gas tractor should the gas tank be drained and run the engine til the carb is dry or do the gas stabilizer products I've heard of work? (tractor will not be used til spring) any other tips for winterizing?? "
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