I will second that the regulator is more than likely bad. It is real hard to find good ones these days. Most are imported JUNK!!! I have had to go through several to get one that works correctly.
If the one he has is not still under warranty he can take the cover off and clean the contacts on the cutout part. They maybe burnt together.
If it is not under warranty then take some pictures of the regulator with the cover off and we maybe able to walk him through trying to make it work.
I also had one several years ago on an old motor that would work fine but the cutout was burnt up. So I put a heavy switch in the battery supply wire to it. I just cut the current to the regulator when it was not running. Ran it that way for a few years until I found a NOS US made regulator. It was on a Wisconsin motor on an air compressor.
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Today's Featured Article - Tractor Profile: Allis-Chalmers Model G - by Staff. The first Allis-Chalmers Model G was produced in 1948 in Gasden, Alabama, and was designed for vegetable gardeners, small farms and landscape businesses. It is a small compact tractor that came with a complete line of implements especially tailored for its unique design. It featured a rear-mounted Continental N62 four-cylinder engine with a 2-3/8 x 3-1/2 inch bore and stroke. The rear-mounted engine provided traction for the rear wheels while at the same time gave the tractor operator a gre
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