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Re: O/T Any Phone Repair Guys?


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Posted by jiminct on July 12, 2013 at 14:00:39 from (68.118.193.176):

In Reply to: O/T Any Phone Repair Guys? posted by fergienewbee on July 12, 2013 at 04:45:49:

Quoting Removed, click Modern View to see

there could be any number of things going on with the phone, easiest thing is take an older style corded set and go to the network interfacebox usually gray on the side of your house if its a new style box there should be a side you can open with either a phillips or reg screwdriver. once you got that open you should see either 1,2, or more test jacks depending on how many lines you have in the house then unplug the test jack which should have a short phone cord then plug the set into the test jack if you have dialtone then the problem is in your house if you have nothing the trouble is most likely outside. from your post it sounds like you have dsl and that is still working? if you have a dial tone to your test jack at the side of the house as far as trouble shooting without a test meter for the inside wiring go unplug all of your phones then you can plug each one back in 1 at a time until you lose dial tone once you lose dialtone that phone you last plugged in would be the bad phone. since you lost power it sounds like maybe a thunderstorm or power surge may have caused a short in one of the phones or outside line may have a short or possibly grounded out the protectors in your network interface or in a terminal on the pole out on the street somewhere. if you need anymore help i can try my best to help out from the computer pictures always help too send me a pm i worked for at&t for almost 15yrs as a install repairman and cable splicer


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