Actually... the one on the phone might be the sure sale. Here's why. NONE of the garages pick up parts. They call. The store delivers... and the guys at the garage know what they want. They call. They order. The invoice is printed and the parts delivered. THAT is their bread and butter, not you standing at the counter. That said, most reasonable places I deal with will put the phone customer on hold until they are done with whomever they were waiting on. In other words, wether you're in front of them or on the phone, you get placed in the line and waited on in turn...
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Today's Featured Article - The Nuts and Bolts of Fasteners - Part 2 - by Curtis Von Fange. In our previous article we discussed capscrews, bolts, and nuts along with their relative hardness and thread sizes. In this segment we will finish up on our fasteners and then work with ways to keep them from loosening up in the field. Capscrews, bolts and nuts are not the only means of holding two parts together. When dealing with thinner metals like sheet tin, a long bolt and
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