I sell hay every year to horse people. Don't generally like them very much but they pay well for good hay. I have only had trouble one year and that was my fault...little too much moisture in the stems on some bales of grass hay and it heated and developed a fine dust that smelled a little like mushrooms. Not all bales were affected and people who brought it back got a credit toward next cutting or refund.
My first question would be how long have you been baling hay? If you messed up then man up and refund the hay...but get it returned. I use old bales for erosion control, mulch, or just compost them.
Second question is, do you want to keep selling hay? Horse people are clannish, especially if they show. You can get a bad rep. For 30 bales I would take it back and refund BUT I would always be sold out when he came back around if there is any doubt about honesty.
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