Posted by ericlb on November 13, 2013 at 19:55:47 from (67.142.161.23):
In Reply to: Napa Parts posted by Brent Zappe on November 13, 2013 at 10:06:47:
being that i have spent some years in the parts store the things that seperate the good stores from the not so good stores are weather or not the store chain has a full line of parts, ie anything from a lawn mower to a semi not all of it will be in the store of course, but its important that the chain has the ability to bring in the odd stuff, second is weather the employees are experienced, that means they have been in the business for decades maybe even some of that time as a line mechanic that helps, just being old isnt good if the guy was just hired last month, being around for a long time means the guy will know where to outsource for odd parts that the store doesnt handel, overnight freight from the warehouse is important it means if the warehouse doesnt have a part and knows where it is they can get it picked up, put inthe local stores regular nightly order and have it there in the morning no additional cost neither the local carquest up untill a few months ago, or napa, has ever charged me for freight on anything and ive ordered some weird stuff , the local guys got bought out by somebody who is of the new style, ie kid on the counter no experience other than aparently what size truck stack tip he can stuff under a honda, im currently seeking a tranny seal for my jubilee, the kid didnt know ford made tractors.... nice... the next thing is the ability to read , most youngsters cant, they dont have to as they grew up on computers. old school weeding thru parts books the size of most city phone books is unknown ground to them so it takes a experienced man to know what book, and where to look in it
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