Posted by mj on December 27, 2013 at 08:48:31 from (216.237.70.109):
In Reply to: Thanks to UPS posted by evilboweivel on December 26, 2013 at 15:09:35:
Quoting Removed, click Modern View to see
I retired from UPS in '04 after 25 years as a 'feeder (tractor-trailer) driver' and I know that the lower & mid-level managers are prone to putting some crazy schemes into motion without any real thought. When UPS's founder, James Casey, was still alive he sometimes attended the board meetings when things were going off-track and set things right. His philosophy was: 'We sell service', period!' Since he retained over 50% of the stock he was still in the driver's seat and the company would, very quickly, return to that way of operation. At one point, in the '80s or '90s, the 'whizz-kids' came up with what was called 'RDI' or Rural Delivery Initiative. The idea was that the local 'center' manager would review the incoming parcels and hold those that went to an area that required it to be delivered as a 'single' or 'runner' which required a driver to drive a long distance for a single delivery. The junior executives making the decision to hold this package at the center until more were to be delivered to that same area were mostly completely without ANY on-road delivery experience and so, drivers could not provide the service that their long-time customers were used to and deserved. The drivers began to refer to RDI as Real Dumb Idea and it was abandoned after a too-long run. If Mr. Casey had still been involved RDI would have been aborted before birth. I get quite a bit of stuff off of the internet and am pleased with the service that I get from USPS, FedEx and UPS. However, I have noticed that tracked items have begun to exhibit the 'languishing for days at a time' that was prevalent during the RDI days. It seems as though the newest crop of 'managers' at Big Brown never heard of the RDI boondoggle and now consider the 'We sell service' credo of James Casey as 'old school' and have reverted to the 'It's all about the money' school of thought. :evil: A pity, BUT, just maybe, they will snap out of it before they ruin the company ....... one can always hope! :roll:
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Today's Featured Article - Uncle Cecil's Super A Lives Again - by Mike Purcell. A week or so out of most of my childhood summers was often spent with my Uncle Cecil and Aunt Sissie in the small East Texas town of Maydelle on their 80 acre farm. Some of my fondest memories of these visits are those of learning to drive a tractor at the helm of Uncle Cecil’s 1948 Farmall Super A. Uncle Cecil was the second owner of this wonderful little tractor, but it was almost as though he had adopted an infant. The original owner was a man from Minnesota who bought her from a local dea
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