We recently got an empty broken box through UPS. It had contained a very expensive part we had made for a customer and sent out to heat treat. Heat treat put it back in the same box we sent it in but with no packing.
Our secretary signed for the empty box, no questions asked... No, she's not the... Never mind, not going there!
When I saw the box and realized what happened, I called the local UPS distribution center, asked them to check the truck when it came in...
Was flat refused! Would not happen. That's what they call "Corporate overage" or something like that. Anything found loose in the truck goes in a box and once a month it's sent to Utah. If anyone can prove ownership it will be searched for (yeah right) and returned. Takes about 6 months to resolve.
Bottom line, we started started over made a new part, lost a ton of money, late on the due date, but what else could be done? I know, should'a insured it!
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Today's Featured Article - An Old-Time Tractor Demonstration - by Kim Pratt. Sam was born in rural Kansas in 1926. His dad was a hard-working farmer and the children worked hard everyday to help ends meet. In the rural area he grew up in, the highlight of the week was Saturday when many people took a break from their work to go to town. It was on one such Saturday in the early 1940's when Sam was 16 years old that he ended up in Dennison, Kansas to watch a demonstration of a new tractor being put on by a local dealer. It was an Allis-Chalmers tractor dealership,
... [Read Article]
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