I doubt you'll be able to get any cooperation from Fingerhut. Typically the only way to get out from under something like this, you would have be to be willing to press charges against the person, which that is not an option. Possibly some of the merchandise could be returned if their policy allows.
Don't know how Life Lock works, but it would have to operate along the same guidelines, otherwise it would be wide open to scammers.
This is an eyeopener for sure! Could have been much worse, especially if they were contacted by a real con artist. I worry about the same with my Mom. So far she's still able to smell a scam, but I still keep an eye on her outgoing mail. Same as your situation, a blessing she doesn't do internet. I do worry about phone contact, but so far she realizes to hang up on all solicitors.
It's a tough place to be in, but about all you can do is monitor them closely. Try to explain to them why you need to see all their mail, check their phones if they have them, get access to their bank accounts if they have them.
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