I meant to add - one of the main reasons I left them and told them to come get the tank was their bill was full of added charges. "fuel recovery fees", etc. in addition to a significant rate increase. I asked what a fuel recovery fee was, and they said it was to pay for fuel in the truck it took to deliver to customers. I had no choice except to pay that bill, but I advised her that was the one and only time they would get it, and then they basically started with that they could not do anything about it. I advised her I could - have them pick up their tank to which the response was that there was a charge to pump the tank out, and pick up THEIR tank. Keep in mind that I had never signed a tank lease, and they basically inherited me as a customer when they purchased the previous owners business. I now own my own tank, and the gas in my tank, and purchase and pay in full on delivery from another smaller propane company which is locally owned, and is basically in business to sell propane, and not try to gouge the customer for every dime they can. Apparently I was one of hundreds in the area that left, and another local propane dealer told me that that buyout was the best thing that happened to them as they gained a very large percentage of the local customers. One customer was so upset that he hauled the tank on a trailer and chained it to their fence and drove away leaving the tank sitting blocking the driveway. Funny how word gets around, and before long their reputation of good customer relations is shot over trying to charge a long time customer for picking up a tank that THEY in fact own to begin with. Guess I got on a bit of a rant, but why would a propane company even begin to think they can charge a customer to haul a tank they claim to own? If this is the case, you can charge storage for it sitting on your property. Works for the tow companies (but that is another story and another pet peeve of mine).
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Today's Featured Article - An Old-Time Tractor Demonstration - by Kim Pratt. Sam was born in rural Kansas in 1926. His dad was a hard-working farmer and the children worked hard everyday to help ends meet. In the rural area he grew up in, the highlight of the week was Saturday when many people took a break from their work to go to town. It was on one such Saturday in the early 1940's when Sam was 16 years old that he ended up in Dennison, Kansas to watch a demonstration of a new tractor being put on by a local dealer. It was an Allis-Chalmers tractor dealership,
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