We are a big retail store with multiple locations and I can tell you at any given time what is in the yard at each location. That's the beauty these days being connected through the Net and not relying on paper inventory lists. Also the second something sells the person who sold it sends an email that it's gone so all locations know. However, if a customer is driving from a long ways away and calls ahead I still take a walk or make a phone call to make sure that particular piece is where it should be.
We have many repeat customers because of the way we do business and our hold system. I have heard many complaints about people who called ahead to other dealerships and then drove there only to find the item had sold while they were in transit.
If I am looking at buying something whether privately or through a dealer, I always call ahead and if they won't at least hold it for me until I get there then I don't bother getting in my truck. I can't be wasting hours driving all over for stuff that might not be there when I show up. At least if you call ahead you know the item is still there at that point in time and didn't sell days or weeks ago!
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Today's Featured Article - An Old-Time Tractor Demonstration - by Kim Pratt. Sam was born in rural Kansas in 1926. His dad was a hard-working farmer and the children worked hard everyday to help ends meet. In the rural area he grew up in, the highlight of the week was Saturday when many people took a break from their work to go to town. It was on one such Saturday in the early 1940's when Sam was 16 years old that he ended up in Dennison, Kansas to watch a demonstration of a new tractor being put on by a local dealer. It was an Allis-Chalmers tractor dealership,
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