I honestly do think it's the chain store mentality. That said,the new Agco dealer that's been giving me such great service since the old dealership I'd been going to for years lost their contract,is the third location for these folks. The owner's family had owned a stand alone Deere dealership years ago.
The old local Deere dealership was a destination for any brand. There was a book right on the counter to cross any bearing to a Deere number. No matter what you needed,bearings,belts,chain,u-joints,hoses,that's where you went.
One of the last times I was at Deeremart,the parts manager who loaded the straw on me that broke the camel's back,was on the phone with somebody who must have been asking about a hose. He was just as nasty with that guy as he'd been with me. Told him "I don't know what you're talking about. You'll have to come in." and he hung up on him.
I will tell you what I heard when the new Agco dealership came in. I don't know this to be Gospel truth,but I'd heard they were hiring the best people away from other dealerships. I do know the store manager came from a Deere dealership. I can tell you this. If that's what they did,they succeeded in getting the best.
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Today's Featured Article - An AC Model M Crawler - by Anthony West. Neil Atkins is a man in his late thirties, a mild and patient character who talks fondly of his farming heritage. He farms around a hundred and fifty acres of arable land, in a village called Southam, located just outside Leamington Spa in Warwickshire. The soil is a rich dark brown and is well looked after. unlike some areas in the midlands it is also fairly flat, broken only by hedgerows and the occasional valley and brook. A copse of wildbreaking silver birch and oak trees surround the top si
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