What matters is the wattage, not the shape. As long as it's the correct wattage and will physically fit in the tank, it should work.
Although the top and bottom elements are typically the same, it's not uncommon for the top one to be larger. That gives a faster recovery time when the tank is cold, while reducing the current draw in normal use.
You should check the size of the water heater circuit as well as the heater label when changing elements. It's possible to installer substituted smaller elements because the circuit was too small for the original elements. 20 amp (12 gauge) circuits are good for 3600 watts, while 30 amp (10 gauge) circuits are good for up to 6000 watts.
Have you checked the old element with an ohmmeter to confirm it's bad? It's quite unusual for an upper element to burn out, unless the heater is operated dry. The symptoms you describe sound like a problem with the lower element, or possibly one of the thermostats.
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Today's Featured Article - Madison's County - by Anthony West. Philip Madison has been a good friend of mine for quite some time. He has patiently suffered my incessant chit chat on the subject of tractors for longer than I care to remember, and on many occasions he has put himself out, dropped what ever it was he was doing, to come and lend a hand cranking handles, or loading a find onto a trailer. Although he himself has never actually owned or restored a tractor, he was always enthusiastic and always around helping with other peoples projects.
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