First thing to know is that your lady is handing her car over to some minimum wage worker that has little - if any - experience dealing with cars.
Second thing is that the quality of materials you get from them is minimal at best. Cheap oil, cheap filter, and cheap labor.
Third thing is that "repairing" a stripped oil plug with an oversize plug will many times result in cracking cast aluminum oil pans - unless the hole is drilled and tapped to the proper oversize FIRST. Do you think a minimum wage employee that just stripped your oil plug has the skill set necessary to properly perform this level of repair?
Last but not least is this: There are several weights and service grades of oils out there today. In the past, it was not much of an issue. Today, precision components in engines are very specific with what oils they will work with as well as those it will NOT work with.
Be advised that most of these oil change places are buying bulk oil in only one weight. Most likely, they are buying bulk oil filters from the lowest bidder as well.
Some engines call for 10W-30. Others want 10W-40. Still others want 5W-20 or even 0W-20. There is a reason that they specify these weights of oils. They have things like hydraulic timing chain tensioners, variable valve timing, and hydraulic lash adjusters. Some of these components will simply not work right with the wrong oil.
So, at upwards of $5,000 for replacement engines and $30,000 for cars these days, I'll change my own oil, thank you. Then I will know that it has the correct oil in it and that the plug isn't stripped.
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Today's Featured Article - An Old-Time Tractor Demonstration - by Kim Pratt. Sam was born in rural Kansas in 1926. His dad was a hard-working farmer and the children worked hard everyday to help ends meet. In the rural area he grew up in, the highlight of the week was Saturday when many people took a break from their work to go to town. It was on one such Saturday in the early 1940's when Sam was 16 years old that he ended up in Dennison, Kansas to watch a demonstration of a new tractor being put on by a local dealer. It was an Allis-Chalmers tractor dealership,
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