Posted by Jeremy in DE on February 18, 2021 at 11:37:51 from (160.72.33.41):
In Reply to: re-stocking fee scam posted by littlefarmer on February 18, 2021 at 06:58:38:
Personally, I have no problem with modest restocking fees provided the company delivered the part I ordered. If I order wrong or change my mind they shouldn't get stuck with the cost of my mistake.
However, if the part I get isn't what I ordered, or it didn't come as advertised, I think they should eat all shipping and waive the restocking fee. Why should I pay for their mistake?
I ordered a part from a company. It came. It didn't thread into the mating part on my tractor. I called. "No, the threads don't match the original threads on your tractor. But you can buy the mating part, too, and then it will work fine."
They charged me a 20% restocking fee. That one bugged me, I'll admit. Had they said "must buy as set with part #____" then it would have been fine. They didn't. Oh, well, life goes on.
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