Re: I miss Farm and Fleet

Posted by msb on August 24, 2006 at 19:15:37 from (74.133.28.248):

In Reply to: I miss Farm and Fleet posted by John S-B on August 24, 2006 at 07:38:56:

I think we all miss Quality Farm and Fleet.TSC bought the local location in this upscale suburban area,but with a very loyal ag customer base as well. Quality store had 4 cashiers and at least 3 were about always maned. The very first thing TSC did was go down to 2 checkouts with usually only 1 cashier.I told the new TSC management that the customers in this location would not stay with them if they had to wait in line that long the 1 or 2 checkouts required.The parking lot was about always full when it was Quality. Now it is a rarity to see more than 6 or 8 cars in the parking lot.I think most old time customers have gone across the street to Lowes. I used to go to Quality as a first choice, now TSC is my last choice .I have better things to do than stand in line all day. TSC simply doesn't understand merchandizing or customer needs very well.

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