Re: napa stores in general

Posted by john d on September 11, 2006 at 21:40:07 from (69.130.184.253):

In Reply to: napa stores in general posted by napaguy on September 11, 2006 at 19:13:18:

There are 3 NAPA stores within 18 miles of me. One of them has had every part I've gone in and asked for, but it's not really a convenient location for me. The service and attitude in that place is outstanding. That one and one other is always busy, with cars in the parking lot and customers at the counter. The third one is next door to an AutoZone, and getting run into the ground. When you walk into that one, they act like they're doing you a big favor just to wait on you. Their parts may be better than much of what AutoZone handles, but the attitude is poor. The parking lot is usually empty, and they lock the door as soon as the clock says it's time to close. The most convenient place for me is a CarQuest outlet, and once again, the attitude is what makes it special. It's in an older building, things are crowded, and you may have to wait in line, but the people behind the counter KNOW their stuff and wait on you with a smile.

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