Got the same kind of customer service from Springfield several years ago when I bought a new Mil.Spec. 1911A .45 auto.
The new version, unlike the one I carried in the Marine Corps, has an orifice on the back of the handgrip where you can insert a key and turn it a quarter of a turn to disable the weapon. It locks the hammer in the "down" position, also effectively locking the slide from being racked. Anyway, after I'd unpacked it, I couldn't find the key to the disabling feature. I called Springfield the next day and a very nice lady, speaking flawless English, said she would put a couple of keys in the mail yet that day. They arrived a couple of days later.
I have to admit, a week later my wife was doing some cleaning and found the original keys between the cushions on the sofa where I'd been sitting. Oops!
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Today's Featured Article - An AC Model M Crawler - by Anthony West. Neil Atkins is a man in his late thirties, a mild and patient character who talks fondly of his farming heritage. He farms around a hundred and fifty acres of arable land, in a village called Southam, located just outside Leamington Spa in Warwickshire. The soil is a rich dark brown and is well looked after. unlike some areas in the midlands it is also fairly flat, broken only by hedgerows and the occasional valley and brook. A copse of wildbreaking silver birch and oak trees surround the top si
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