Do it for the love of it!! Who says you won't make reasonable money. There are four ingredients in the path to successful mechanical repair/service. 1} Do very good diagnostics. This makes the expendeture as low as possible for the customer, and speeds the process through the shop. (maximizes your profit by charging fairly for real repair) 2} Do the bookwork on service orders and billing with both fairness, and as rapidly as possible within and after the performance of the service. 3} Arrange for appropriate parts (and availability/shipping time) before beginning repairs. Disassembled equipment will loose parts, take up space, and loose the memory of what went where. Customers hate to see their machines scattered on the floor. 4) Charge appropriately: for parts, 120 to 150% of your price. Charge (with notice in advance to the customer) for troublesome rusted broken components. Flat rate repair on machines more than 30 years out of warranty is usually a loosing proposition. Always inform the customer when diagnosis and inspection turn up deeper issues and far more cost than your estimate. Do not go on without signed agreed upon changes in the work order.
These four topics will serve you well if implemented. Diving into a machine W/O a service order is a sure way to loose your shirt, and your customer. Janicholson X service manager for Nissan, IH light trucks, and Honda Motorcycles.
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Today's Featured Article - An Old-Time Tractor Demonstration - by Kim Pratt. Sam was born in rural Kansas in 1926. His dad was a hard-working farmer and the children worked hard everyday to help ends meet. In the rural area he grew up in, the highlight of the week was Saturday when many people took a break from their work to go to town. It was on one such Saturday in the early 1940's when Sam was 16 years old that he ended up in Dennison, Kansas to watch a demonstration of a new tractor being put on by a local dealer. It was an Allis-Chalmers tractor dealership,
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