Posted by mss3020 on December 29, 2009 at 08:43:30 from (209.50.18.113):
In Reply to: Customer service??? posted by 135 Fan on December 29, 2009 at 00:20:28:
This seems really dumb.. BUT.. I buy a high dollar item I want a cap. Even my part orders add up to hundreds of dollars if not 1000's in some cases. With computers they can keep track of all our purchases on a yearly basis and know how much one spents. At least give me a stupid cap with your logo on it. That's all I want is a cap once in awhile to say we appreciate your business. My J.D. dealer has given me a few caps. Have never had any from N.H. dealer. Not sure I have ever seen a new holland cap..
I appreciate my J.D. Dealer. I can order parts, they deliver to the corner gas station in a drop box where on my way home I can pick them up instead of driving 45 minutes. They then bill me monthly on Farm Plan and I can cut one check for the heap.
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Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
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