There are often things below the surface. I worked for a farm supply outlet for several years. Issues I can think of include crappy product (despite fancy brochure) that company does not back (or fights you tooth and nail), the company never makes promised delivery date or is very poor on parts availability. It's no fun being caught between the manufacturer and the customer. Issues I've seen with a store chain are buyer for said product has deal with manufacturer includes buying in volume (XXX dollars per order) so you receive nothing till the minimum in the contract is filled, deal with carrier that will not pick up at factory till you have truck or rail car full. At worst the buyer has arrangement with manufacturer for personal incentive. Why turn in order for 5000 dollars when order for 10000 dollars will kick in a kick back of cash or some other reward. More than one time I circumvented our corporate plan to help a customer out. Made sure both the store and corporate saw good money on the deal only to be taken out back of the wood shed for not doing things "by the book." This is of course no excuse if the salesperson is plainly rude or arrogant.
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Today's Featured Article - The Niagra View Mobile - Powered by a 1959 Ford Tractor - by Mark Massey. In 1959 the Niagara Frontier Transit Inc. of Buffalo, New York designed and built six Viewmobiles for the Niagara Frontier Sightseeing Inc. for use as a sightseeing ride at the Niagara Falls State Park, Niagara Falls, New York, powered by a 1959 Ford 611 Tractor.
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