Has this account worked before and stopped, or is this a new account? If it was working, check with your ISP & see what changed.
If its a new account, make sure the mail server information in your e-mail program is correct. In Outlook Express, go to Tools -> Accounts -> select account -> properties. Make sure the server type, incoming mail address, outgoing mail address, account name and password are correct. Your ISP can tell you the correct values for everything except your password. These settings are the same regardless of your e-mail client.
You also need to make sure the security settings are correct for your ISP. The ISP should be able to tell you what they are.
Go to your ISP's web site. There should be a link to e-mail settings for the common e-mail clients.
Microsoft probably can't help unless you actually have a problem with Outlook Express itself, in which case you'd simply download the latest version.
I'd bet money its a problem in the e-mail client settings, as described above.
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Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
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