Here is my take. First off, the repairmen is supposed to know his job, know his product, and have service information available to him at the jobsite. This is what you should expect for the high labor rates that are charges these days. When I do something for a customer, I want to see that the customer receives fair value for the service provided. It simply is not right to charge a customer for my education - over and above what should already be expected.
The garage door guy should have known to check basics - like for loose wires - when he arrived at your home. The baler guy should have known sooner that the frame was bent. Yours was probably NOT the first time he saw that problem. Even I have read about bent baler frames on this forum more than once. The chainsaw guy might have some excuse if the crack was not readily apparent.
In either case, you should have only been charged a reasonable diagnostic time and the time required to complete the repair. That would be fair.
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Today's Featured Article - An Old-Time Tractor Demonstration - by Kim Pratt. Sam was born in rural Kansas in 1926. His dad was a hard-working farmer and the children worked hard everyday to help ends meet. In the rural area he grew up in, the highlight of the week was Saturday when many people took a break from their work to go to town. It was on one such Saturday in the early 1940's when Sam was 16 years old that he ended up in Dennison, Kansas to watch a demonstration of a new tractor being put on by a local dealer. It was an Allis-Chalmers tractor dealership,
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